Food • Fish • Wood • Industry
Phone: +46 20 42 42 16
Email: support@codeit.no
Important Information Regarding Telephone Support Availability from june 5. 2026
We are currently experiencing an issue affecting our main telephone service. Our team is actively working to resolve the situation as quickly as possible.
Temporary Contact Information
From Friday, June 5 at 18:00 until Monday at 07:00, please use the following alternative contact numbers:
Daytime Support (07:00–18:00 CET)
Please continue to use our regular support number:
+46 20 42 42 16
Evening and Night Support (18:00–07:00 CET)
Primary Contact Number:
+46 31 351 99 58
Backup Contact Number:
+46 31 351 99 59
If the regular support number is unavailable, all incoming requests sent to support@codeit.no will be actively monitored and handled by our support team during daytime hours (07:00–18:00 CET).
Please note that these temporary contact numbers may change. We will provide an updated communication with new contact details on Thursday, June 11.
We apologize for any inconvenience this may cause and appreciate your patience while we work to restore normal service.
Thank you for your understanding.
Kind regards,
CodeIT Support Center
- We provide a high level of service for our customers because the solutions we deliver can be mission-critical for them.
- When installation and commissioning are complete, we hand over operational support to our Customer Support Center.
- We run our Customer Support Center using dedicated in-house resources.
- The Customer Support Center Team handles all support tickets and first-line support. They also coordinate all necessary resources for second and third-line support.
- We believe we have one of the best support programs in our industry. We designed it to help CodeIT customers be more efficient and effective, and to help keep the green lights on. It is truly a program that adds value and keeps costs down.
- Contact our Customer Support Center for technical assistance, support issues, spare parts, life-cycle management, and needed replacements.
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